Information Technology has become a vital part of
the business process. Today companies continue to invest in
IT. Believing it is both essential and valuable.
Our aim is to help small and mid-sized organization reach
their technology goals.
IT is an IT. Services company with a clear
difference! Like most IT. Service organizations, our company's
foundation is technical excellence. We continuously evaluate
and master the technology available. However if we are to
fully meet your needs, we need to get to know your business
and its goals.
Our focus is simple: We partner with our customers to ensure
that technology is deployed, utilized and maintained successfully.
We want to be part of your team! Because we believe the best
results come from working together. We offer you all the benefits
of having your own IT. Department, without the vast additional
costs, giving you the technological and support infrastructure
that allows you to focus on your business' core activities.
Real IT has a combination of solutions and flexible
packages to meet your needs, ranging from casual support,
and project based work to our flagship "teaming"
Small to medium networks
We concentrate our efforts in the small to mid sized market
because we believe there is a strong need from our customers
for professional and reliable network support. We continually
work with SME's to provide them with the level of support
and direction experienced by larger organizations. We allow
our customers to take advantage of today's technology to improve
Guaranteed response time
More and more companies of all sizes depend on their computer
networks to run business critical applications: invoicing,
ordering, messaging, data entry to name a few. Real IT have
the people you need on-hand when you need them, we guarantee
a 4 hour maximum response time and in most case we can get
We appoint two engineers per site: a primary and a backup
engineer. This ensures you always get support from someone
who knows your network. Issues are resolved and documented.
We will create and maintain documentation appropriate for
your site. This means our engineers are not only qualified,
but they are well informed.
All work carried out is recorded into a database. Customers
get detailed job reports.
Real IT will always recommend the best solution based on what
our customers' require. We like to keep ahead of the rest,
that's why we've built our own technology lab. Here our engineers
learn new software, in a safe environment. Not on your production
systems and not on your time. We find out what works and we
also search for answer to problems encountered out on the
We value our staff and the contributions they make to our
business as well as difference they make to our clients. We
have assembled people who care about their customers and are
proactive in their approach to technology. We ensure they
are certified and trained to the highest levels in their chosen
field of expertise. We offer you peace of mind that comes
from knowing the job is done properly every time!
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